Contact Us
We're here to help. Choose the best way to reach us based on your needs.
Technical Support
For Technical Issues & Questions
- Free: 48 hours
- Pro: 24 hours
- Enterprise: 4 hours (24/7 support)
💬 Chat Support
Live chat available for Pro and Enterprise customers
Hours: Mon-Fri, 9am-6pm PT
📞 Phone Support
Enterprise customers only
Number provided after enterprise onboarding
Before You Contact Support
- Check the Help Center for common solutions
- Search the Community Forum for similar issues
- Review the Documentation
- Have your space ID and relevant error messages ready
Sales & Partnerships
Sales Inquiries
Interested in ilq.ai for your business? Our sales team can help you choose the right plan and answer questions about pricing and features.
Within 24 hours (business days)
Partnership Opportunities
Interested in becoming an integration partner, reseller, or technology partner? We'd love to explore opportunities together.
- • Technology integrations
- • Reseller/referral programs
- • Agency partnerships
Press & Media
Media Inquiries
For press inquiries, interviews, or media kits, please contact our PR team.
Office
Headquarters
ilq, Inc.
123 Market Street, Suite 456
San Francisco, CA 94103
United States
General Contact
Monday - Friday
9:00 AM - 6:00 PM PT
Social Media
Send Us a Message
Response Time Expectations
Free Plan
48 hours for technical support
Community forum for faster help
Pro Plan
24 hours for technical support
Live chat during business hours
Enterprise Plan
4 hours for technical support
24/7 phone and chat support