How to Build Your First Conversational App in 60 Seconds

No code. No configuration files. No deployment headaches. Just a working conversational app in one minute. Here's how.

What We're Building

A support bot that:

• Answers common questions from your knowledge base
• Captures leads when it can't answer
• Escalates to human support when needed

Total time: 60 seconds

Lines of code: 0

Cost: Free tier (first 1,000 conversations/month)




Step 1: Sign Up (15 seconds)




Go to ilq.ai and click "Get Started"



• Email
• Password
• Click "Create Account"

Done. You're in the dashboard.




Step 2: Create an App (10 seconds)




Click "New App"



• Name: Support Bot
• Type: Customer Support
• Click "Create"

You now have an app ID and an empty bot.




Step 3: Add Knowledge (20 seconds)




Click "Knowledge Base" → "Import"




Option A: Import from URL

URL: https://your-website.com/faq




Option B: Paste content

Q: What are your hours?
A: We're open 9 AM - 5 PM EST, Monday-Friday.

Q: How do I reset my password?
A: Click "Forgot Password" on the login page.

Q: How much does it cost?
A: Plans start at $29/month.




Click "Import". Knowledge base is ready.




Step 4: Deploy (15 seconds)




Click "Deploy" → "Web Widget"




Customize (optional):

• Primary color: #0066cc
• Position: Bottom right
• Welcome message: "Hi! How can I help?"

Click "Generate Code"




Copy this snippet:

html




Paste it before on your website.




Done.




That's It




You now have a conversational support bot that:

• ✅ Answers questions from your knowledge base
• ✅ Captures leads when visitors ask things it can't answer
• ✅ Works on mobile and desktop
• ✅ Tracks analytics
• ✅ Costs $0 for first 1,000 conversations

Test It




Open your website. The chat widget appears in the bottom right.




Try asking:

• "What are your hours?"
• "How much does it cost?"
• "Can you help me with [something not in your knowledge base]?"

The bot answers known questions instantly. For unknown questions, it offers to connect you with support or capture the user's email.




What Just Happened?




Behind the scenes, ilq.ai:

1. Ingested your content - extracted questions and answers

2. Created embeddings - for semantic search

3. Set up the bot logic - answer known questions, capture leads for unknown ones

4. Deployed the widget - optimized, cached, and served from CDN

5. Started tracking analytics - conversation volume, response quality, satisfaction




All in 60 seconds.




Customize It (Optional)




Add More Knowledge




Import from:

• Notion
• Google Docs
• Confluence
• Markdown files
• PDF documents

Or use the API:

javascript
await ilq.knowledge.add({
  question: "How do I cancel my subscription?",
  answer: "Go to Settings → Billing → Cancel Subscription"
});




Change the Behavior




Enable human handoff:

javascript
ilq.config.update({
  humanHandoff: {
    enabled: true,
    trigger: "user_requests" // or "bot_uncertain" or "both"
  }
});




Capture leads:

javascript
ilq.config.update({
  leadCapture: {
    enabled: true,
    fields: ["email", "name", "company"],
    onSubmit: async (lead) => {
      // Send to your CRM
      await crm.createLead(lead);
    }
  }
});




Custom actions:

javascript
ilq.onIntent("book_demo", async (context) => {
  return {
    content: "Let's book a demo. What time works for you?",
    components: [{
      type: 'calendar',
      integration: 'calendly',
      url: 'https://calendly.com/your-team/demo'
    }]
  };
});




Customize the UI




Change colors and position:

javascript
ilq.init({
  appId: 'your-app-id',
  theme: {
    primaryColor: '#7C3AED',
    position: 'bottom-left',
    borderRadius: '16px'
  }
});




Custom button:

javascript
ilq.init({
  appId: 'your-app-id',
  launcher: {
    type: 'custom',
    element: document.getElementById('my-custom-button')
  }
});




Next Steps




1. Check Analytics




Go to your dashboard → Analytics




See:

• Conversations per day
• Most asked questions
• Questions the bot couldn't answer (knowledge gaps)
• User satisfaction scores

2. Improve Knowledge Base




Look at "Questions Bot Couldn't Answer" report.




Add answers for common gaps:

javascript
// Bot couldn't answer "Do you offer refunds?"
ilq.knowledge.add({
  question: "Do you offer refunds?",
  answer: "Yes, we offer a 30-day money-back guarantee."
});




Changes go live immediately.




3. Enable More Channels




Deploy the same bot to:

• SMS - Text conversations via Twilio
• Slack - Support bot in your Slack workspace
• WhatsApp - Reach users on WhatsApp
• Voice - Phone support bot

All from the same dashboard, same knowledge base.

4. Add Custom Logic

For advanced use cases, write code:

javascript
ilq.onMessage(async (message, context) => {
  // Custom logic
  if (message.includes('enterprise')) {
    // Route high-value leads differently
    return {
      content: "I'll connect you with our enterprise team.",
      action: 'notify_sales',
      metadata: { tier: 'enterprise', urgent: true }
    };
  }

  // Default: search knowledge base
  return ilq.knowledge.search(message);
});

Common Questions

Q: Does this work for [my industry/use case]?

A: Yes. ilq.ai is platform-agnostic. Support, sales, HR, education, healthcare, e-commerce—we've seen it all.

Q: Can I customize the bot's personality?

A: Yes. Set the tone in your knowledge base responses, or provide custom prompt instructions for AI-powered responses.

Q: What if I need help?

A: We have live chat support (powered by ilq.ai, naturally). Just click the chat widget on our website.

Q: Is it really free?

A: Yes. Free tier includes 1,000 conversations/month. After that, outcome-based pricing starts at $0.50 per conversation.

Q: Can I see the code?

A: The widget is closed-source, but we have SDKs for JavaScript, Python, and Ruby if you want to build custom integrations.

Try It Now

Ready to build your first bot?

Get Started →

No credit card required. No setup fee. No long-term commitment.

Build your first conversational app in the next 60 seconds.

---

*Questions? Email hello@ilq.ai or use the chat widget on our site.*